Return Policy
30-Day Satisfaction Guarantee
We stand behind our knives, and you have 30 days to return or exchange your purchase if you are not completely satisfied. Please read our return policy carefully for a smooth process.
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Returns and Refunds
For returns and refunds, contact us to obtain shipping information. Note that you are responsible for return shipping costs. A restocking fee of 5% to 25% may be assessed from the refund amount if items are returned with damage or considerable wear.
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International and Upgraded Shipping: For international orders, we do offer returns, but please note that we are unable to refund the cost of international shipping or upgraded (priority) shipping. Ensure careful packaging to prevent damage during transit.
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Gift Cards
Items purchased with gift cards cannot be returned. However, they are eligible for exchange with items of equal or lesser value.
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Address Verification
Please double-check your address to avoid shipping issues. Shipping costs will be deducted from the refund or an additional charge for repeat shipping will occur if items are lost or returned due to incorrect addresses.
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Gift-Wrapped Items
Gift-wrapped items must be returned in their original wrapped and unopened condition to qualify for a full refund.
Warranty Information
Quality Assurance
At Forge To Table, every knife is crafted with meticulous care. If you notice any issues upon receiving your knife due to a mistake in the forge or finishing process, or encounter problems arising from these processes during normal use, we're here to assist. Ensuring you have a knife you love and that we're proud of is our utmost priority, and we're committed to replacing or repairing your knife to achieve that.
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Covered Issues
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Defects from the forge or finishing process
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Issues arising during normal use
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​Shipping Damage Coverage: While we're dedicated to helping with shipping-related issues, it's important to note that responsibility often lies with the carrier and customer for resolution. We're committed to guiding you through the process and offering support where possible.
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Limitations of Warranty
Our warranty, however, does not cover chips, breaks, or bends resulting from less-than-careful use. Fortunately, local knife sharpeners can easily and inexpensively repair chips and bends. Contact us for recommendations.
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Exclusions from Warranty
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Rusting due to improper care or washing
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Damage resulting from misuse
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Despite these limitations, we are more than willing to guide you on proper care practices to restore your knife's optimal condition. Our aim is to collaborate with all customers, offering solutions and sharing our knife knowledge.
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Accessory Products
We extend our warranty coverage to our accessory products, ensuring they are free from defects. Rest assured, we are committed to addressing issues and providing assistance in every situation.
Customer Collaboration
We are dedicated to customer satisfaction. Please feel free to reach out with any care questions or concerns. We are here to work with you to find solutions and share our expertise.