FREE DOMESTIC SHIPPING ON ORDERS OVER $100!
We stand behind our knives and we know you'll love them too! You have 30 days to return or exchange your knife to make sure you are satisfied and we are standing by to help make sure you're happy.
For returns and refunds, contact us for shipping information. You are responsible for return shipping. A 5% to 25% restocking fee will assessed from the refund amount if the items are returned with any damage or considerable wear. We are unable to offer refunds on international and upgraded shipping. Please pack returns with care to prevent damage or injury in transit.
Items purchased with gift cards cannot be returned but can be exchanged for items of equal or lessor value.
Be sure to double check your address! Items that are lost or returned to sender due to incorrect customer addresses will have the shipping cost deducted from the refund or an additional charge for repeat shipping will occur.
Items that are gift wrapped must be returned still wrapped and unopened for a full refund.
If your knife arrives to you with imperfections from the forge process, we completely cover return shipping and replacement. Knives also have a one-year limited warranty against any breakage during reasonable use and under proper treatment. Each situation will be assessed on an individual basis.
The warranty is voided on knives that have been damaged when cutting ice or bone, that have been dropped or dish-washed, or have been harmed in other ways when not following proper care instructions.
We are also happy to consult on the best way to care for your knife, just reach out to our customer service (Our founder, Noah Rosen, is an email away to answer any questions).
And we are standing by to help you pick out the perfect knife the first time around so don't hesitate to send us an email!
Forge To Table does not have a store front where you can shop directly; however, we collaborate with several wonderful retailers to make our gorgeous, handcrafted knives accessible to you. You can find our products at STOCK Culinary Goods in Providence, Rhode Island, Jo & Rose in Huntington Beach, California, The Culinary Edge in Phoenix, Arizona, and Epicurean Edge in Seattle, Washington. Each of these stores carries a selection of our knives, allowing you to see and feel the quality of our craftsmanship in person before making a purchase.
We understand you're eager to receive your new Forge To Table gear! Here's a breakdown of our shipping process and estimated delivery times:
Order Processing and Handling:
We process and fulfill orders Monday through Friday, excluding major holidays.
Our dedicated team works diligently to ship orders as quickly as possible. All orders are typically shipped within 1 to 2 business days of order confirmation.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Please note that tracking information may take up to 24 hours to update on the carrier's website.
Domestic Shipping (Within the United States):
We partner with UPS and USPS to provide reliable shipping services within the USA.
Standard Free Shipping: Orders qualifying for free shipping will be sent via either UPS Ground or USPS Ground Advantage, at our discretion.
Estimated Delivery Time for Standard Shipping: You can generally expect your order to arrive within 2 to 7 business days after shipment. Please be aware that delivery times can occasionally vary due to factors outside our control, such as holiday shipping volumes or unforeseen weather events.
Express Shipping Options: For faster delivery, expedited shipping options are available at checkout. The specific services (e.g., UPS 2nd Day Air, USPS Priority Mail Express) and the associated costs will be calculated at checkout based on your delivery address and the weight of your order.
Estimated Delivery Time for Express Shipping: Packages shipped via express methods typically arrive within 1 to 3 business days after shipment.
Important Note on Shipping Estimates: The delivery times quoted at checkout for USPS services are estimates provided by the USPS after your package has been received and scanned by them. While we strive for prompt delivery, these estimates are not guaranteed by Forge To Table.
International Shipping:
We proudly ship our knives to many international destinations via UPS and USPS.
Shipping Rates and Estimated Delivery Times: The cost of international shipping and the estimated delivery timeframe vary significantly depending on the destination country and the size/weight of your order. These details will be calculated and displayed clearly at checkout for your review before you complete your purchase.