Frequently asked questions

Yes. You have 30 days from delivery to return or exchange your knife. Contact us first for return instructions. You pay return shipping. If the item comes back damaged or heavily worn, a 5% to 25% restocking fee may be deducted from your refund. International shipping and upgraded shipping are not refundable.

Forge To Table does not have a store front where you can shop directly; however, we collaborate with several wonderful retailers to make our gorgeous, handcrafted knives accessible to you. You can find our products at STOCK Culinary Goods in Providence, Rhode Island, Jo & Rose in Huntington Beach, California, The Culinary Edge in Phoenix, Arizona, and Epicurean Edge in Seattle, Washington. Each of these stores carries a selection of our knives, allowing you to see and feel the quality of our craftsmanship in person before making a purchase.

We understand you're eager to receive your new Forge To Table gear! Here's a breakdown of our shipping process and estimated delivery times: Order Processing and Handling: We process and fulfill orders Monday through Friday, excluding major holidays. Our dedicated team works diligently to ship orders as quickly as possible. All orders are typically shipped within 1 to 2 business days of order confirmation. You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Please note that tracking information may take up to 24 hours to update on the carrier's website. Domestic Shipping (Within the United States): We partner with UPS and USPS to provide reliable shipping services within the USA. Standard Free Shipping: Orders qualifying for free shipping will be sent via either UPS Ground or USPS Ground Advantage, at our discretion. Estimated Delivery Time for Standard Shipping: You can generally expect your order to arrive within 2 to 7 business days after shipment. Please be aware that delivery times can occasionally vary due to factors outside our control, such as holiday shipping volumes or unforeseen weather events. Express Shipping Options: For faster delivery, expedited shipping options are available at checkout. The specific services (e.g., UPS 2nd Day Air, USPS Priority Mail Express) and the associated costs will be calculated at checkout based on your delivery address and the weight of your order. Estimated Delivery Time for Express Shipping: Packages shipped via express methods typically arrive within 1 to 3 business days after shipment. Important Note on Shipping Estimates: The delivery times quoted at checkout for USPS services are estimates provided by the USPS after your package has been received and scanned by them. While we strive for prompt delivery, these estimates are not guaranteed by Forge To Table. International Shipping: We proudly ship our knives to many international destinations via UPS and USPS. Shipping Rates and Estimated Delivery Times: The cost of international shipping and the estimated delivery timeframe vary significantly depending on the destination country and the size/weight of your order. These details will be calculated and displayed clearly at checkout for your review before you complete your purchase.

We love hooking up our community with extra gear during promotions! However, if you decide to return an order that qualified for a free item (like a free knife bar or bar spoon), the free item must be returned in its original condition as well.  If you've fallen in love with the promotional item and want to keep it, no hard feelings! Just let us know, and we will simply deduct the value of that promotional item from your final refund.