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  • Where are the knives made? Where are you based?
    Our independent family-operated forge is in Southern China, where every knife is handcrafted by our team of blacksmiths and carefully checked for quality by Alex Zheng, the head of the forge and third generation master blade-smith. He and his wife Carole run our forge. Our offices where we design, pack and ship our knives are in Southern California and our test kitchen is is Providence Rhode Island. Read more about our forge, our team, and our process here.
  • When will my knife ship and how long will it take?
    Shipping varies for the location. We pack and fulfill orders Monday to Friday. We do our best to ship orders as soon as they come in and all orders will ship within 2 business days or confirmation. Tracking numbers can take up to 24 hours to update. Shipping within the US We ship our orders out with UPS and USPS. Standard Free Shipping will be either UPS Ground or USPS Ground Advantage. Orders with Standard Shipping will arrive in 2 to 7 days domestically but can vary based on holidays etc. Express Shipping options are available at checkout and will be calculated at checkout per customer address. Express Shipped packages will generally arrive within 1 to 3 days domestically. Shipping times quoted at checkout cannot be guaranteed and are an estimate provided by the USPS once the package has been received and scanned. International Shipping Orders will ship via UPS or USPS. Rates and shipping time varies by country, rates and estimated delivery time will be calculated at checkout per customer address and order size.
  • What materials do you use?
    We source our steel from Japan, using the Takefu Japanese VG10 Steel which is layered with nickle and softer coating steel for the best edge retention and durability. The handles feature rosewood and ox horn which is sustainably sourced locally to the forge. Ox horn shed naturally from oxen and offer far superior durability than plastic. Rosewood, along with looking great, holds its shape well. Where a plastic ferrule will loosen over time, Ox Horn stays snug to the handle for many many years. The signature pine boxes are all toasted and hand signed at the forge. For our new Classic Cleaver, Heavy Weight Cleaver, and Bench knives, we use German stainless steel to give you the weight and power you need for all sorts of large tasks. For our new plating tools, we use a mix of 304 and 440 Stainless steel with Titanium coatings as well as birch wood and ox horn in our chopsticks.
  • How long with my knife last?
    With proper care and maintenance a Forge To Table knife will last you hundreds of fantastic meals.
  • Can I put it in the dishwasher?
    NO. Never machine wash a quality knife! It will damage the handle, rust the blade, and void the warranty. Always hand wash with care.
  • Will it make me a better cook?
    The best ingredients and the proper tools lead to the best meals!
  • Is it left or right handed?
    All our knives, thanks to the octagonal handle, are perfect for left or right-handed use.
  • How should I store my knife?
    Store in the original box or in a cushioned knife drawer/box. Storing loose in a drawer could lead to injury or dulling of the blade.
  • Is there anything I can't cut with my knife?
    Avoid cutting humans and hard objects like ice, bones, or frozen food--it could chip the blade. Cutting on surfaces like granite or glass cutting boards can also dull or even chip the knife. We recommend plastic or wood cutting boards for the best performance.
  • How often should I sharpen my knife?
    Sharpen as needed and hone regularly. The amount of use will determine sharpening needs. DO NOT USE electric sharpeners, they abuse the blades. A dual sharpening stone is the perfect option to keep your blade in great shape with minimal effort and support its longest lifetime of performance.
  • How should I clean my knife?
    Wash your knife before first use. They come fresh from the forge with mineral oil on them. After every use, hand wash in warm soapy water and dry immediately.
  • What is the return policy? How long is the warranty?
    We stand behind our knives and we know you'll love them too! You have 30 days to return or exchange your knife to make sure you are satisfied and we are standing by to help make sure you're happy. For returns and refunds, contact us for shipping information. You are responsible for return shipping. A 5% to 25% restocking fee will assessed from the refund amount if the items are returned with any damage or considerable wear. We are unable to offer refunds on international and upgraded shipping. Please pack returns with care to prevent damage or injury in transit. Items purchased with gift cards cannot be returned but can be exchanged for items of equal or lessor value. Be sure to double check your address! Items that are lost or returned to sender due to incorrect customer addresses will have the shipping cost deducted from the refund or an additional charge for repeat shipping will occur. Items that are gift wrapped must be returned still wrapped and unopened for a full refund. If your knife arrives to you with imperfections from the forge process, we completely cover return shipping and replacement. Knives also have a one-year limited warranty against any breakage during reasonable use and under proper treatment. Each situation will be assessed on an individual basis. The warranty is voided on knives that have been damaged when cutting ice or bone, that have been dropped or dish-washed, or have been harmed in other ways when not following proper care instructions. We are also happy to consult on the best way to care for your knife, just reach out to our customer service (Our founder, Noah Rosen, is an email away to answer any questions). And we are standing by to help you pick out the perfect knife the first time around so don't hesitate to send us an email!
  • What about the warranty?
    We ensure all our knives are made and finished with great care. If you observe any issues upon arrival of your knife from a mistake during the forge or finishing process, or experience any issues stemming from the forge or finishing processing during normal use, we will replace or repair the knife. Our warranty does not cover chips, breaks, or bends from less-than-careful use. Luckily, chips and bends are easy (and inexpensive) to repair by your local knife sharpener. Contact us for a recommendation. Our warranty does not cover rusting of the knife from improper care or washing, but we are happy to provide guidance there as well for how to get the knife back in tip-top shape. We are happy to work with ALL customers to find solutions and provide any knife knowledge. We also cover our accessory products from any defects and will do our best to help in every situation. We want to work to satisfy all customers, so feel free to reach out with any care questions.
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